AWR Home Buyers ("we," "us," or "our") is operated by All With Realty LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website awrhomebuyers.com or interact with our services. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and physical address
- Property Information: Address of the property you wish to sell, condition details, and selling timeline
- Communication Data: Records of your interactions with us via phone, email, text message, or web form
- Technical Information: IP address, browser type, device information, and pages visited on our website
2. How We Use Your Information
We use the information we collect to:
- Provide cash offers on your property
- Communicate with you about your inquiry, offer, or transaction
- Send transactional messages (offer status, appointment reminders, closing updates)
- Send marketing communications (only if you have explicitly opted in)
- Improve our services and website
- Comply with legal obligations
3. SMS / Text Message Communications
By providing your phone number and checking the consent boxes on our forms, you agree to receive SMS messages from AWR Home Buyers. SMS consent is not shared with third parties for marketing purposes.
Types of Messages
We may send two types of SMS messages, each requiring separate opt-in consent:
- Transactional Messages: Offer updates, appointment reminders, document requests, closing coordination, and other service-related communications.
- Marketing Messages: Promotional offers, home-selling tips, market updates, and follow-up campaigns.
Message Frequency & Costs
Message frequency varies based on your engagement and the status of your transaction. Message and data rates may apply per your wireless carrier's plan.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and no further texts. To opt back in, reply START. For help, reply HELP or contact us at [email protected].
Carriers
Carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third parties who help us operate our business (e.g., CRM, hosting, communications), bound by confidentiality obligations
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to do so
SMS opt-in data and consent records are never shared with third parties or affiliates for marketing purposes.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: [email protected]
- Phone: (443) 278-1606
- Mail: All With Realty LLC, 3660 Hamby Oaks Dr, Alpharetta, GA 30004